"Most cross-border sellers in Southeast Asia find out what shipping actually costs after the booking — not before."
Quoting a buyer. Deciding whether a product is worth listing internationally. Choosing between economy and express on a new lane. Every one of these decisions depends on knowing your shipping rate — yet for most SME sellers in Southeast Asia, that number is either a guess, a stale figure from months ago, or buried in a carrier rate card that requires a sales call to unlock.
That opacity has a cost. It means sellers either price too high and lose the sale, or price too low and absorb the shipping shortfall themselves.
The Rate Problem Is Not a Small One
Cross-border e-commerce out of Southeast Asia has grown steadily over the past five years. Sellers in Vietnam, the Philippines, Malaysia, Indonesia, Thailand, and Singapore are shipping into the United States, Australia, the United Kingdom, Canada, Germany, and Japan at volumes that were not possible a decade ago.
But the pricing infrastructure has not kept pace with the volume. Carrier rates shift with fuel surcharges, lane demand, and currency movements. What a seller paid per kilogram on a Vietnam-to-US shipment six months ago may bear little resemblance to what they will pay today.
Most sellers have no easy way to check.
The result is a persistent gap between what sellers think shipping costs and what they actually pay. That gap erodes margins, makes international pricing unreliable, and creates friction at the exact moment a seller is trying to decide whether a new market is worth entering.
What Sellers Actually Need: A Rate Check That Reflects Today's Market
The ask is straightforward. Before committing to a lane — or before renewing a rate agreement with a current provider — a seller needs to know three things.
What is the market paying on this lane right now? What is ShipX's rate on this lane, for my parcel type, at my volume? And is there a service tier that fits the speed and cost trade-off I need?
That is exactly what the ShipX Pricing Wizard delivers. It is a four-step guided tool that takes your lane, parcel, commodity, and monthly volume as inputs and returns live market benchmarks alongside ShipX's contracted service rates — no sales call required to get started.
The market data is free. The ShipX-specific rates are the gated reward for completing the flow.
How the Pricing Wizard Works: A Step-by-Step Walkthrough
The wizard runs in four steps. Each one narrows the output so the rates you see at the end are specific to your actual shipment — not a generic estimate.
Step 1: Choose Your Lane
Select your origin country: Vietnam, Philippines, Malaysia, Indonesia, Thailand, or Singapore. Then select your destination: United States, Australia, United Kingdom, Canada, Germany, or Japan.
This is the lane definition. Every rate in the output is pulled live from that specific corridor. Rates on Vietnam-to-US are not the same as rates on Malaysia-to-Australia — and the wizard treats them accordingly.
Step 2: Enter Your Parcel Details
Weight in kilograms is required. Length, width, and height are optional — but adding dimensions allows the wizard to flag volumetric weight where it applies, which matters for lightweight but bulky categories like cosmetics packaging or apparel.
Step 3: Select Your Commodity
Choose from five categories: Electronics, Cosmetics and Skincare, Textiles and Apparel, Food and Supplements, or General Goods. Commodity type affects which service tiers apply and which rate bands are relevant — certain categories have handling requirements or customs considerations that shift the viable options.
Step 4: Indicate Your Shipping Volume
Four options: a few a month, approximately 50, approximately 100, or 500 or more.
Higher volume unlocks lower per-kg rates on the same lane. The wizard surfaces this directly — if you are shipping around 50 parcels a month, the output will reflect that you are in the regular-shipper band. If you are at 500 or more, you are in contracted bulk territory, and the rates reflect that.
Volume is not a vanity input. It is the variable that determines your rate tier.
What You See After Step 4: Phase 1 — The Market Comparison
Once you complete the four steps, the wizard immediately returns the free market comparison. No gate, no form — this data is yours.
The output header reads:
Available services on this lane · [Origin] → [Destination] · 14 ShipX services with a Live data indicator showing the rates are current.
Below that, a market strip shows three anonymous competitor rate bands — displayed as ranges (for example, $X–$Y per kg) — alongside the market average for that lane. The benchmark line underneath reads:
ShipX typically prices below market.
This is not a marketing claim. It is a data-backed comparison pulled from live market rate endpoints at the moment you run the wizard. The competitor bars are anonymised, but the ranges are real.
If you are currently shipping on this lane with another provider, this comparison tells you whether your current rate sits above or below where the market is. For many sellers who have not renegotiated in six to twelve months, the answer is above.
Unlocking Phase 2: Your ShipX Rates
To see ShipX's specific rates for your lane and volume, you submit your name, email address, and WhatsApp number. The gated phase — Phase 2 — is then sent directly to your inbox.
The email contains the full ShipX rate breakdown for your lane, grouped by service tier:
- Economy — the lowest per-kg rate, with longer transit windows suitable for non-urgent stock replenishment shipments.
- Direct US — a dedicated lane tier for Vietnam-to-US and other high-volume corridors, balancing cost and transit predictability.
- Commercial — trade-level rates for higher-weight or bulk commodity shipments.
- Express — the fastest tier, with the shortest transit windows, for time-sensitive orders or high-value goods where delivery speed affects buyer satisfaction.
Each service in the email shows a transit range in days and a per-kg price band — for example, "YUN Standard · 8–15 days · $7–$10 /kg." These are contracted rate bands based on your volume input. They are illustrative of the tier you qualify for, not a final quote.
The locked-in rate — specific to your lane, your commodity, and your volume — comes from a conversation with the ShipX team.
From Rate Check to Contracted Rate: No Hidden Fees
The Pricing Wizard is the first step. The contracted rate is the outcome.
When you speak to the ShipX team after reviewing your Phase 2 email, the rate you negotiate is locked to your lane, your volume bracket, and your commodity type. It does not shift with fuel surcharges buried in fine print. There are no hidden fees.
2,500+ businesses ship with ShipX across 200+ destinations and 45+ carrier partners. The pricing infrastructure behind the wizard is the same infrastructure that powers those contracted relationships — live rate data, real service tiers, and rates that reflect actual lane conditions.
For a seller deciding whether a new corridor is viable, or renegotiating a rate that has not moved in a year, the Pricing Wizard gives you the market context to make that conversation productive.
Run the Pricing Wizard on your lane.
2,500+ active clients · 2.5M+ orders processed · 45+ carrier partners
Frequently Asked Questions
Is the Pricing Wizard free to use?
Yes. Steps 1 through 4 and the Phase 1 market comparison are completely free. You provide your contact details to unlock the Phase 2 email containing ShipX's specific service rates for your lane and volume.
How current is the rate data in the wizard?
The market comparison and ShipX service rates are pulled from live data endpoints at the moment you run the wizard. They reflect current lane conditions, not historical averages.
No. The per-kg bands in the Phase 2 email are contracted rate bands for your volume tier — they show the range you qualify for based on your inputs. Your actual locked-in rate is confirmed when you speak with the ShipX team.
Which lanes does the Pricing Wizard cover?
The wizard currently covers origins in Vietnam, Philippines, Malaysia, Indonesia, Thailand, and Singapore, shipping to the United States, Australia, United Kingdom, Canada, Germany, and Japan.
What commodity types are supported?
Electronics, Cosmetics and Skincare, Textiles and Apparel, Food and Supplements, and General Goods. Commodity selection affects which service tiers and rate bands apply to your shipment.
Does my volume affect the rates I see?
Yes, directly. Volume is one of the four inputs the wizard uses to determine your rate tier. Sellers shipping 500 or more parcels per month see different rate bands than sellers shipping a few parcels a month — reflecting the contracted discounts that come with higher lane commitment.
About ShipX
ShipX is a cross-border logistics platform built for e-commerce sellers in Southeast Asia, covering 200+ destinations across 45+ carrier partners with end-to-end customs clearance and real-time shipment tracking. Learn more at
shipx.asia.
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